How we work
About the online ordering process
As you may have noticed we do not have a full functioning webshop (yet). Therefore we make use of the website facility of Etsy.com, or you can order via the contact form on our website. Ordering with us works the same way as with stores who do. You can order via our contact form or by sending an email, including the name of the model you like. Are you still in doubt about the materials? We can send you samples first! Need more pictures of the details? We will send them to you. Just let us help you through the process!.
Please contact us and make sure you leave your name, e-mail, the name of the Depster bag you are interested in and all your additional wishes. We will start by sending you samples of the materials you have shown your interest in, to help you make up your mind and finalize your wishes. We have approximately 200 skins available in our Studio but we will be glad to provide you samples of every other material desired.
After very careful collection of all your wishes you will receive an order confirmation and invoice by e-mail. The order confirmation contains the delivery period we estimate based f.i. on the availability of materials and the final price. We will ask you for the payment of a deposit of 25% of your total order price. Upon receipt of your payment, you will get a second confirmation by e-mail and your Depster bag is made in our Studio
After finishing the Depster bag we will contact you once more with the good news and send you a picture of your patiently waiting new bag. You are very welcome to come and pick up the bag in the atelier. You may also pay the rest of the price we agreed upon and the bag will be shipped to you. All prices are in euros, including VAT, excluding shipment costs. Shipping is including track&trace and optional with insurance.
Shipping Prices with PostNL
including Track & Trace + recorded delivery
|€ 8,60||The Netherlands|
|€ 14,65||Belgium, Luxembourg, Denmark (excl. Faroe Islands and Greenland), Germany, France (incl. Corsica and Monaco), Italy (excl. San Marino and Vatican City), Austria, Spain (incl. Baleares, excl. Canary Islands), United Kingdom (excl. Gibraltar and Channel Islands), Sweden|
|€ 20,15||All other countries in Europe (excluding Russia)|
|€ 25,95||Other countries (excluding Russia)|
Completely designing your own Depster bag
Is none of the models exactly what you are looking for? You can compose a Depster according your personal style and wishes!
You are welcome to visit the atelier, but we are also able to provide you with this composing service online with the use of drawings. You can choose from a the materials we have in our atelier, or send us to go and find something special with our suppliers..
Feel free to contact us. No strings attached!
The products we use
For us quality of the products used is very important. The carefully fabricated items are made out of leather, which is a natural product. It is common for these materials to have irregularities in the surface or colouring. Therefore we are unable to guarantee an exact copy of chosen examples. On the other hand, that is what makes your Depster bag so unique. Please pay attention: dark coloured (dyed) leather may run down and stain on light clothing a little
. Maintaining your bag regularly— by using a special leather care product— guarantees a longer product life!
Earn a discount on your Depster bag!
Besides this online shop, Depster bags are also sold in the comfort and ambience of your one home. Invite 6 friends and neighbours or more and we will come and join your party! Of course we customize the party to fit the needs of you and your guests. As the party host, you will be rewarded with a discount on your own Depster bag! Please feel free to contact us using our contact form.
Are you a dealer?
Are you as a dealer interested in these beautiful products? Please feel free to contact us using our contact form.
If you are not satisfied
If you are not satisfied with your Depster bag, please notify us within 5 working days after receiving your product and return the product to us within 10 working days. Upon receipt of the bag in good condition, you will be reimbursed the purchasing price —excluding shipment costs— within another week. Please pay attention to the fact that we will not take back bags that are designed or composed by clients for reasons of dissatisfaction concerning the choices made by the client him/herself.
But in any of these cases; please talk to us before you talk about us!!
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